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Ogłoszenie z 2013-11-12

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REPORTS TO: Reporting to the service manager.

In fulfilling this role the job holder:

Safeguards and protects all customer vehicles whilst driving and cleaning with appropriate seat covers and mats.

Ensures that customers or their vehicles are collected and / or delivered to their satisfaction and according to their instructions.

Plans travel safely and efficiently to make best use of time and resources

Drives in a safe manner complying with the speed limit, and other road regulations and in accordance with the condition of the vehicle.

Secures vehicles fully and considers personal, customer and vehicle safety when parking, dropping off or collecting.

Promotes the professionalism of the dealership through friendly, polite, business like conversation, demonstrating a broad knowledge of Renault products and developments

Ensures service vehicles are washed off before they are handed back to the customer

Collects and delivers vehicles from dealerships, traders and other third parties, using the appropriate trade plates in accordance with instructions.

Informs management of any delays which could cause customer dis-satisfaction


Accounts for fuel and consumables used.

Takes care not to cause accidental damage to vehicle and components whilst in for repair or maintenance and cares for, and properly uses, all plant and tools belonging to the dealership.

Minimises wastage of all materials, oils and fluids

Ensures the maintenance of all equipment such as jet washers and other materials used in the completion of the job and ensures they are carefully maintained and secured.

Cleans up spillages during working hours and sweeps and removes litter from the workshop or bodyshop floor and the car park.

Keeps work area neat and tidy.

Understands and complies with all appropriate legislation relevant to the department, including COSHH.

Complies with all Health and Safety legislation to ensure safety and well being of self, colleagues, customers and visitors.

Maintains personal awareness of the company?s quality procedures described in the Quality Management System.

Completes any other appropriate departmental activities as specified by the relevant Manager.


To fulfil this role, the job holder will have the ability to:

Work independently in a busy, active environment with limited supervision and direction

Deal with some physical work which will be carried out in a variety of weather conditions

Converse in a polite, friendly and business like manner

Use a number of cleaning fluids and products

Drive safely, promoting customer confidence

Awareness of the Fundamentals and their impact on this role

COSHH legislation, consumer legislation and trade practices

Use of appropriate consumables, tools and machinery

Broad awareness of new models and recent improvements

Awareness of Quality Control and inspection requirements of the department

Awareness of the need for good housekeeping and for keeping the customers vehicles and the general work area clean, tidy safe and secure

Awareness of legislation governing the use of unregistered / un taxed vehicles on the public highway

Additionally the job holder should demonstrate the following:


Communication skills


Customer focus


Please email your CV to

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